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Finance Committee

Meeting Date:	06/13/2017
FROM:	City Manager

Subject:

CAD/RMS Software Support for the City of Brea

RECOMMENDATION

Staff is recommending renewing the support agreement with Hexagon for a nine month period to cover the system's operation between now and the implementation of the new software solution. Hexagon is the only support provider for this proprietary software. The maintenance support agreement is to ensure the coverage of the Police Department's critical software for dispatching 911 emergency calls.

BACKGROUND/DISCUSSION

For the past ten years, the City of Brea has held a maintenance agreement with Hexagon Safety & Infrastructure Computer Aided Dispatch (CAD) (formerly Intergraph Corporation) and Records Management Software (RMS), a CAD/RMS provider that provides support for the dispatching and records management systems for the Police Department. The existing support agreement for this system will be expiring on June 30, 2017. The Police Department has chosen to move to a new state-of-the-art system provided by Spillman Technologies. This new system isn't scheduled to go live until the third or fourth quarter of FY 2017-18. The proposed Hexagon system maintenance support agreement will cover the continual operations of the City's 911 dispatching system until the transition to the new system is complete.

SUMMARY/FISCAL IMPACT

Based upon the quote received by Hexagon, pricing is as follows:

The agreement: 1-YHWL00, for coverage performance period: 7/1/17 through 3/31/18 is $118,381.08. The support cost is accounted for in the FY 2017-18 budget.

RESPECTFULLY SUBMITTED

William Gallardo, City Manager
Prepared by: Anthony Godoy, Management Analyst II
Cliff Flaugher, IT Supervisor
Concurrence: Randy Hornsby, IT Manager

Attachments
Hexagon Quote